Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Department for Business & Trade · Ministry or any other national or federal authority, including their regional or local subdivisions
- Supplier
- UMi Commercial ltd SME
- Value
- £7,500,000
- Procedure
- Open procedure
- Sector
- Public administration & defence services · Administration services (CPV 75100000)
- Official notice
- 000325-2024 on Find a Tender
- Timeline
-
- Contract date1 Jan 2024
- Published5 Jan 2024Published 4 days after the contract date
Description
The Department for Business and Trade has procured a service to provide information, advice, guidance and signposting for any kind of business, including pre-start-ups, in England. This new service will replace the existing Business Support Helpline. The aim of the Business Information Service is to increase and encourage access to relevant high quality business support, save businesses time and resource, and ultimately help businesses to start, grow and thrive – in particular Small and Medium-sized Enterprises (SMEs). The Business Information Service will be expected to provide bespoke, unscripted advice (via telephone, email, webchat, social media, and other messaging services, but not face-to-face) on a wide range of topics including starting a business, accessing finance, and business planning. The service will need to maintain a database of information on business support in England for use by the service’s advisers. This database will also need to be accessible to other users, s…
About the supplier
UMi Commercial ltd: every public contract they have won, plus their Companies House record (company 07227157).