Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- Bromford Housing Group Limited · Body governed by public law
- Supplier
- Alertacall Limited SME
- Value
- £6,224,480
- Procedure
- Negotiated without publication of a contract notice
- Sector
- Telecoms equipment · Telecommunications equipment and supplies (CPV 32500000)
- Region
- West Midlands
- Official notice
- 000349-2024 on Find a Tender
- Timeline
-
- Contract date5 Jan 2024
- Published5 Jan 2024Published the same day
Description
Housing Proactive is the only Housing Management System based around proactive contact which has been proven to work at scale specifically designed for people with higher needs to signify that their housing needs are being met by pressing a button on a device specially designed for that customer group one or more times a day. Devices are available for properties regardless of existing telephony in place and are specifically designed with the needs of the end user in mind. The system allows the broadcast of text, audio, picture or video messages to end-users as and when they press their button and also allows the broadcast of emergency messages at any time day or night by pre-recorded telephone call, text message or email. It is the only Housing Management System based around proactive contact that using pattern recognition technology can detect changes in the potential needs of end-users. The service also includes features which make it easier for those higher needs tenants more easil…
About the supplier
Alertacall Limited: every public contract they have won, plus their Companies House record (company 05145094).