Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- Bournemouth, Christchurch and Poole Council · Regional or local authority
- Supplier
- Transparity Solutions Ltd
- Value
- Not published
- Procedure
- Award procedure without prior publication of a call for competition
- Sector
- Software & information systems · Database and operating software package (CPV 48600000)
- Region
- South West
- Official notice
- 001552-2021 on Find a Tender
- Timeline
-
- Contract date27 Dec 2020
- Published26 Jan 2021Published 30 days after the contract date
Description
The Council has awarded a contract for a Contact Centre Solution for BCP Council's Customer Services Unit. The contract starts on 27 December 2020 and ends on 26 December 2023 with the option to extend annually for a further two years. Therefore, if all extensions were taken the full length of the contract would be for five years.
About the supplier
Transparity Solutions Ltd: every public contract they have won, plus their Companies House record (company 09420434).