Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Ards and North Down Borough Council · Regional or local authority
- Supplier
- Community Advice Ards and North Down Limited SME
- Value
- £879,807
- Procedure
- Open procedure
- Sector
- Business services · Legal advisory and information services (CPV 79140000)
- Region
- Northern Ireland
- Official notice
- 003324-2021 on Find a Tender
- Timeline
-
- Contract date18 Feb 2021
- Published19 Feb 2021Published 1 day after the contract date
Description
The Council wishes to appoint an Advice Services provider to provide a quality generalist advice service to the public in accordance with the aims, principles and policies of a recognised advice providing body and adhere to a membership scheme or code of practice. This service must be independent, be impartial and offer a free service to all. Good customer service will be paramount. The provider must ensure a range of approaches for initial access by clients to quality advice and flexibility in methods of delivery of the service, across both urban and rural areas of the Borough. Additional information: Contract is for an initial 3yr period with an annual cost of £293,269.The contract can be extended for a further 2 x 12 month periods, subject to the successful provider meeting the required standards, performance requirements, ensuring maximum access of advice services across the Borough and subject to written agreement by both parties.
About the supplier
Community Advice Ards and North Down Limited: every public contract they have won.