Contract award · 29 Jan 2025

Repair, Maintenance and Associated Services: Out of Hours (OOH) Call Handling Service (All Regions)

Golden Lane Housing awarded “Repair, Maintenance and Associated Services: Out of Hours (OOH) Call…” to MCP Property Services Ltd for £250k on 29 Jan 2025.

Repair & maintenanceNorth West

Value £250k

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Golden Lane Housing · Body governed by public law
Value
£250,000
Procedure
Restricted procedure
Sector
Repair & maintenance · Repair and maintenance services (CPV 50000000)
Timeline
  1. Contract date29 Jan 2025
  2. Published4 Feb 2025Published 6 days after the contract date

Description

The typical activity under Lot 4 will be to deliver an Out of Hours (OOH) Call Handling Service for Golden Lane Housing tenants, tenant support workers and/or their families to report emergency and appointable repairs outside of normal working hours (including evenings, weekends and bank holidays) as detailed in the tender documents. This service will include the keeping and maintenance of out of hours records, and the communication of out of hours jobs that require attendance by the third-party Responsive Repairs Contractor.

About the supplier

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