Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- London Metropolitan University · Body governed by public law
- Supplier
- EY Professional Services Ltd
- Value
- £21,760
- Procedure
- Award procedure without prior publication of a call for competition
- Sector
- IT services · Software support services (CPV 72261000)
- Region
- London
- Official notice
- 006565-2026 on Find a Tender
- Timeline
-
- Contract date12 Jan 2026
- Published26 Jan 2026Published 14 days after the contract date
Description
Essentials 25 is a support package for the Microsoft Dynamics 365 Customer Relationship Management system. It provides 25 tickets a year allowing London Met to raise requests for help or requests for small changes to the CRM. This support is essential as London Met do not have the necessary expertise regarding the technical arrangements for the CRM to be able to resolve issues, modify software or update software packages within the platform.
About the supplier
EY Professional Services Ltd: every public contract they have won, plus their Companies House record (company 06015277).