Contract award · 2 Feb 2026

Online counselling and support service for children and young people - C406315

NHS North Central London Integrated Care Board awarded “Online counselling and support service for…” to Kooth Digital Health Limited.

No competitionHealth & social careLondon

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
NHS North Central London Integrated Care Board · Body governed by public law
Value
Not published
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Psychiatrist or psychologist services (CPV 85121270)
Region
London
Timeline
  1. Contract date2 Feb 2026
  2. Published2 Feb 2026Published the same day

Description

"This notice relates to Early intervention online counselling and digital support service for children and young people aged 11–25 across Barnet, Camden, Enfield, Haringey and Islington. The service provides a safe web platform with drop‑in and booked 1:1 text‑based counselling (12:00–22:00 Mon–Fri; 18:00–22:00 Sat–Sun), moderated forums, self‑help content and signposting, with step‑up/step‑down pathways to local CAMHS. <br/>This notice is an intention to award a contract to the existing provider following direct award process C.<br/>The annual value of the contract is £405,930.00<br/>The lifetime value of the contract is £811,860.00<br/>The expiring contract ends 31/03/2026<br/>The contract term will be 2 Years with No Option to Extend<br/>The contract will start 01/04/2026 and end 31/03/2028"

About the supplier

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