Contract award · 9 Feb 2026

ASC End to End Customer Journey Review

Suffolk County Council awarded “ASC End to End Customer Journey Review” to Channel 3 Consulting Ltd for £350k on 9 Feb 2026.

Business servicesEast of England

Value £350k

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Suffolk County Council · Regional or local authority
Value
£350,000
Procedure
Call-off from a framework agreement
Sector
Business services · Business services: law, marketing, consulting, recruitment, printing and security (CPV 79000000)
Timeline
  1. Contract date9 Feb 2026
  2. Published16 Feb 2026Published 7 days after the contract date

Description

To review the end-to-end customer journey in Suffolk for individuals with mental health, learning disabilities and/or autism, and to develop a future vision, commissioning model, and implementation plan. This is a call off from ESPO Consultancy Services framework 664_25

About the supplier

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