Contract award · 10 Mar 2023

East Midlands Critical Care Transfer Coordination Service (Call Handling)

NHS England - East Midlands Specialised Commissioning awarded “East Midlands Critical Care Transfer…” to 365 Response Ltd for £1.05m.

Public administration & defence servicesEast Midlands

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
NHS England - East Midlands Specialised Commissioning · Body governed by public law
Supplier
365 Response Ltd SME
Value
£1,047,003
Procedure
Open procedure
Sector
Public administration & defence services · Administrative healthcare services (CPV 75122000)
Timeline
  1. Contract date10 Mar 2023
  2. Published26 May 2023Published 77 days after the contract date

Description

The procurement is to commission a service that is able to receive and coordinate planned, unplanned and repatriation requests via telephone and digital routes for intra-uterine, neonatal (CenTre), paediatric (CoMET), and ECMO (extracorporeal membrane oxygenation) for advice on resuscitation and stabilisation and/or patient transfers and/or repatriations to and from general hospitals to specialist treatment centres. For IUT requests, this service will also undertake bed and cot location services. In essence to help people who need critical care to get the right advice, first time and facilitate their journey. The service will manage and coordinate requests for advice and/or transfers (via submission of a digital referral form wherever possible and/or a telephone call) according to processes that will need to be developed, agreed and implemented with the clinical service leads. The service will be delivered 24 hours a day, 7 days a week, 365 days a year. The service will respond to all…

About the supplier

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