Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Invest Northern Ireland · Body governed by public law
- Supplier
- Thornacre Engineering Limited SME
- Value
- £12,500,000
- Procedure
- Open procedure
- Sector
- Software & information systems · Software package and information systems (CPV 48000000)
- Region
- Northern Ireland
- Official notice
- 015597-2025 on Find a Tender
- Timeline
-
- Contract date8 Apr 2025
- Published16 Apr 2025Published 8 days after the contract date
Description
Invest Northern Ireland (Invest NI) have the requirement to replace their current MyINI Customer Portal. The current MyINI Customer Portal was launched in 2017 and was delivered as an off shoot to Invest NI’s overall Customer Relationship Management system (CRM) strategic project. Invest NI is now seeking a long-term contract to develop a next generation MyINI Customer Portal that will remain tightly integrated with its existing back-office systems (as they continue to evolve) and become the indispensable channel for Invest NI’s digital customer engagement in tight coordination with our other customer interaction channels. It is envisaged that the Supplier will be appointed in December 2024 with ‘Go-Live’ (of at least Phase 1) no later than the January 2026. Contracting for the licensing, maintenance and support will be for an initial period of 4 years from Go-Live of Phase 1, following which there will be two optional extension periods of 3 years each (4 plus 3 plus 3 yrs). There wil…
About the supplier
Thornacre Engineering Limited: every public contract they have won, plus their Companies House record (company 13412950).