Contract award · 8 Feb 2026

Talking Therapies Self-Referral Chatbot

Midlands Partnership University NHS Foundation Trust awarded “Talking Therapies Self-Referral Chatbot” to Limbic Limited. Awarded without open competition.

No competitionHealth & social careWest Midlands

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Midlands Partnership University NHS Foundation Trust · Body governed by public law
Supplier
Limbic Limited SME
Value
Not published
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Health services (CPV 85100000)
Timeline
  1. Contract date8 Feb 2026
  2. Published3 Mar 2026Published 23 days after the contract date

Description

Midlands Partnership University NHS Foundation Trust is commissioned to provide Talking Therapies services in Shropshire and Telford & Wrekin. The Limbic Access Chatbot has proven (following a two-year pilot) to be a suitable solution in assisting the Talking Therapies team deliver an efficient referral and triage process. This procurement is for the provision of such services. MPFT intends to award a contract to an existing provider following direct award process C The value of the three-year contract is £120,895.50. The services will be provided between 08.02.26 and 08.02.29. Additional information: The Limbic Access Chatbot has proven (following a two-year pilot) to be a suitable solution in assisting the Talking Therapies team deliver an efficient referral and triage process. MPFT intends to award a contract to an existing provider following direct award process C. The value of the three-year contract is £120,895.50. The services will be provided between 08.02.26 and 08.02.29.

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