Contract award · 2 Mar 2026

Community Urgent Eyecare Service (CUES)

NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board awarded “Community Urgent Eyecare Service (CUES)” to Ocular Outcomes Ltd for £585k.

No competitionHealth & social careEast of England

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Value
£585,471
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Ophthalmologist services (CPV 85121281)
Timeline
  1. Contract date2 Mar 2026
  2. Published13 Mar 2026Published 11 days after the contract date

Description

The Community Urgent Eyecare Service (CUES) provides urgent assessment, and treatment for sudden onset eye problems such as flashes, floaters, vision loss or minor eye injuries, for residents of Bedford, Luton and Milton Keynes.<br/>The service aims to reduce pressure on GPs and hospital eye departments by delivering care locally through optical practices, using remote and face-to-face consultations as appropriate. <br/>Patients can self-present or be referred by other healthcare providers. The service is available to adults and children aged 2+ registered with a BLMK GP, as well as eligible residents not registered with a local GP.<br/>Initial telephone triage is followed by remote or in-person assessment, with rapid access to specialist advice and guidance. <br/><br/>BLMK ICB are intending to award a contract an existing provider following direct award process C for the following: <br/><br/>Community Urgent Eyecare Service (CUES)<br/><br/>The contract is for a period of 1 year from …

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