Contract award · 22 Nov 2025

Dementia Support Workers (DSW) Service

NHS Somerset Integrated Care Board awarded “Dementia Support Workers (DSW) Service” to Alzheimer's Society for £373k. Awarded without open competition.

No competitionHealth & social careSouth West

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
NHS Somerset Integrated Care Board · Body governed by public law
Value
£372,591
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Health services (CPV 85100000)
Timeline
  1. Contract date22 Nov 2025
  2. Published13 Mar 2026Published 111 days after the contract date

Description

The Dementia Connect service provides Dementia Support Workers (DSWs) to ensure that everyone diagnosed with dementia can access dementia care in the community and care homes. The team provide quality, evidence-based care across Somerset and offer information and practical guidance to help people understand the condition, cope with day-to-day challenges and prepare for the future. DSWs provide support to people with dementia and their carers to help them achieve their own care goals for instance, engaging in activities and supporting carers. Resources are available to ensure that the service is accessible to as many people as possible including consideration around language barriers and signposting to culturally appropriate care and those living in areas which have a high level of healthcare inequalities. The service has a focus on advising people of practical changes they can make, and where they can get extra help if required. PSR Direct Award Process C has been used for the award o…

About the supplier

More from NHS Somerset Integrated Care Board

All contracts

More won by Alzheimer's Society

All contracts

Recent health & social care contracts

Sector overview