Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- South Western Railway Limited · Body governed by public law
- Suppliers
- Not named
- Value
- Not published
- Procedure
- Restricted procedure
- Sector
- Business services · Supply services of personnel including temporary staff (CPV 79620000)
- Region
- North East
- Official notice
- 026029-2026 on Find a Tender
- Timeline
-
- Contract date13 Oct 2025
- Published22 Mar 2026Published 160 days after the contract date
Description
Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury. The previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Protections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. It is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mobilisation to start in February, with the option of a further three year extension under one or two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier: • To adhere to all current and future, employee and health and saf…