Contract award · 23 Mar 2026

Dental Referral Management Service - Hertfordshire 26/28

NHS Hertfordshire and West Essex Integrated Care Board awarded “Dental Referral Management Service…” to Referral Management Services Limited for £579k.

No competitionHealth & social careEast of England

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
NHS Hertfordshire and West Essex Integrated Care Board · Regional or local authority
Value
£579,450
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Dental practice and related services (CPV 85130000)
Timeline
  1. Contract date23 Mar 2026
  2. Published23 Mar 2026Published the same day

Description

The online Referral Management System manages all dental referrals for specialist services including Orthodontics, Oral Surgery, Sedation, Secondary and Community Dental Services.<br/><br/>All referrals except for oral surgery are delivered via a clinically approved algorithm. Oral Surgery referrals are triaged by Consultant level clinicians.<br/><br/>There is no material change to the new contract being offered and therefore a direct award process C has been completed under the PSR and a robust due diligence process has been completed to ensure providers meet all the Basic and Key Criterion.

About the supplier

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