Contract award · 26 Feb 2026

East and West Norfolk Community Wellbeing and Crisis Hubs

NHS Suffolk and North East Essex Integrated Care Board awarded “East and West Norfolk Community Wellbeing and…” to Norfolk and Waveney Mind for £485k.

No competitionHealth & social careEast of England

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
NHS Suffolk and North East Essex Integrated Care Board · Body governed by public law
Value
£485,402
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Health and social work services (CPV 85000000)
Timeline
  1. Contract date26 Feb 2026
  2. Published24 Mar 2026Published 26 days after the contract date

Description

Aims service • Deliver a day and evening hubs model in Kings Lynn and Gorleston that sits at the heart of the community and operates a safe and friendly environment. There will be very limited evidence of an association with statutory services and as such the environment, and everything associated with it, shall be psychologically informed - in line with Psychologically Informed Environment (PIE) principles. • Offer daytime support for a range of mental health problems and for episodes of mental distress, to be based in a static facility, providing advice and information. • Operate a café function for hub attendees to support social and therapeutic aims. • Operate a community café to support those who feel socially isolated and will aim to help de-stigmatise mental health and mental distress. The cafe should be open to the public and be aimed at the whole population. • Offer sanctuary for people experiencing mental ill-health and mental distress. It will include a calm and safe space,…

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