Contract award · 8 Feb 2023

Social Media Monitoring Solution

Financial Conduct Authority awarded “Social Media Monitoring Solution” to Fenix Media Ltd T/A Pulsar for £1.21m on 8 Feb 2023.

Software & information systemsLondon

Value £1.21m

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Financial Conduct Authority · Financial Regulator
Value
£1,206,750
Procedure
Open procedure
Sector
Software & information systems · Database and operating software package (CPV 48600000)
Region
London
Timeline
  1. Contract date8 Feb 2023
  2. Published18 Sep 2023Published 222 days after the contract date

Description

The FCA's Digital Intelligence Exploitation Department has contracted for a social media listening tool. The Department required a tool that can search various feeds and provide information that can be used to understand trends with the potential of impacting the financial eco system, and a tool which will allow it to retrieve information about Firms, in particular the issues, concerns harms consumers are experiencing. The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis. Additional information: The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis. The total value of the contract in this notice includes the initial contract term of two (2) years and the optional extension terms.

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