Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Supplier
- Victim Support
- Value
- £143,878
- Procedure
- Open procedure (below threshold)
- Sector
- IT services · Helpdesk and support services (CPV 72253000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date1 Jan 2023
- Published27 Jan 2026Published 1122 days after the contract date
Description
As part of the Nursing and Midwifery Council (NMC) person-centred approach, and in line with our Fitness to Practise (FtP) strategy, we are committed to providing support to people going through the fitness to practise process. Fitness to practise proceedings can be difficult, stressful and intimidating for witnesses, referrers and members of the public. There is a risk of secondary harm for people reliving their experience as part of an investigation or hearing. We need to be mindful of trauma informed engagement with people we engage with. The NMC require an accessible telephone support line where people, who raise concerns about people on our register, can seek independent support, help and advice. The proposed service should be able to answer calls promptly and be available 24 hours a day, 365 days a year, as required by the NMC and/or client demand. The model of service delivery should allow for scaling up or down to meet the needs of clients. Suppliers interested in participatin…
About the supplier
Victim Support: every public contract they have won, plus their Companies House record (company 00298028).