Contract award · 28 May 2025

Provision of welfare benefit, debt and housing advice services: Face-to-Face Advice and Area Leadership Role - North

Birmingham City Council awarded “Provision of welfare…” to Birmingham Citizens Advice Bureau Service Limited, Birmingham Settlement for £1.09m.

Public administration & defence servicesWest Midlands

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Birmingham City Council · Regional or local authority
Value
£1,092,624 across 4 lots
Procedure
Open procedure
Sector
Public administration & defence services · Provision of services to the community (CPV 75200000)
Timeline
  1. Contract date28 May 2025
  2. Published25 Jun 2025Published 28 days after the contract date

Description

The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role - North

Lots in this award

LotSupplierValue
Provision of welfare benefit, debt and housing advice services: Face-to-Face Advice and Area Leadership Role - NorthBirmingham Citizens Advice Bureau Service Limited SME£50,000
Provision of welfare benefit, debt and housing advice services: Face-to-Face Advice and Area Leadership Role - SouthBirmingham Settlement SME£496k
Provision of welfare benefit, debt and housing advice services: Face-to-Face Advice and Area Leadership Role - EastBirmingham Citizens Advice Bureau Service Limited SME£50,000
Provision of welfare benefit, debt and housing advice services: Face-to-Face Advice and Area Leadership Role – West and CentralBirmingham Settlement SME£496k

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