Contract award · 20 Apr 2026

Provision of a Managed Reactive IT Support Service

Sunderland City Council awarded “Provision of a Managed Reactive IT Support Service” to Phoenix Software Limited for £47,100.

No competitionIT servicesNorth East

Value £47,100

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Sunderland City Council · Regional or local authority
Value
£47,100
Procedure
Award procedure without prior publication of a call for competition
Sector
IT services · Software support services (CPV 72261000)
Timeline
  1. Contract date20 Apr 2026
  2. Published20 Apr 2026Published the same day

Description

Sunderland City Council has awarded a contract for the Provision of Managed Reactive IT Support Service and Managed IT Transformation Service. The contract is for a period of 12 months, which is due to commence on 1st May 2026. The above contract was awarded via the Government Commercial Agency (GCA) G-Cloud 14 Framework (RM1557.14).

About the supplier

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