Contract award · 31 Mar 2025

FEW1503 - Provision of Welfare Advice Services – Generalist Advice (Tier 1 and 2)

Leicester City Council awarded “Provision of Welfare Advice Services…” to Citizens Advice Leicestershire for £361k. Awarded without open competition.

No competitionCommunity & personal servicesEast Midlands

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Leicester City Council · Regional or local authority
Value
£360,861
Procedure
Award procedure without prior publication of a call for competition
Sector
Community & personal services · Other community, social and personal services (CPV 98000000)
Timeline
  1. Contract date31 Mar 2025
  2. Published2 Jul 2025Published 93 days after the contract date

Description

The provision of Tier 1 and Tier 2 generalist welfare advice primarily through digital and telephony-based support – Monday to Friday (9:00am – 4.30pm) and Limited Face-to-Face appointments at York House, Leicester on Tuesdays and Thursdays.

About the supplier

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