Contract award · 17 Jun 2025

Rough Sleeper Navigator Service

The Mayor and Commonalty and Citizens of the City of London awarded “Rough Sleeper Navigator Service” to Thames Reach Charity for £565k on 17 Jun 2025.

Health & social careLondon

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Value
£564,912
Procedure
Open procedure
Sector
Health & social care · Health and social work services (CPV 85000000)
Region
London
Timeline
  1. Contract date17 Jun 2025
  2. Published3 Jul 2025Published 16 days after the contract date

Description

The Rough Sleeper Navigator Service aims to provide enhanced, consistent and coordinated support to a targeted group of rough sleepers with multiple and complex needs, identified as "Target 1000" or "Living on the Streets". This group is defined by the number of rough sleeping episodes and contacts that they are recorded as having; demonstrating that they are high priority service users at much higher risk of developing or sustaining an entrenched rough sleeper lifestyle. This client group, often transient, will be in a number of settings, including rough sleeping, temporarily accommodated or living in Supported Accommodation, dependant on their circumstances at the time. As such the service will be a flexible hybrid of street outreach and floating support. This service will lead and coordinate support to address a wide range of complex service user needs and challenges, amplifying the clients' voice and ensuring a cohesive multi agency approach to removing barriers; often extending b…

About the supplier

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