Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Social Security Scotland · Ministry or any other national or federal authority, including their regional or local subdivisions
- Supplier
- Mphasis UK Limited
- Value
- £35,388,788.96
- Procedure
- Restricted procedure
- Sector
- Software & information systems · Software package and information systems (CPV 48000000)
- Region
- Scotland
- Official notice
- 037944-2026 on Find a Tender
- Timeline
-
- Contract date2 Apr 2026
- Published27 Apr 2026Published 25 days after the contract date
Description
The scope of work is focused on Social Security Scotland’s core benefit platform (SPM), it’s operational monitoring and remediation in the following areas: - SPM Incident Management - SPM Defect Management - SPM Change Management - SPM Service Request Management - SPM Knowledge Management - Batch Incident Management - Batch Defect Management - Batch Change Management - Batch Service Request Management - Batch Knowledge Management Additional information: There is an option to extend the term of the contract for up to 36 months. The estimated cost of such extension has been factored into the contract value stated above.
About the supplier
Mphasis UK Limited: every public contract they have won.