Contract award · 1 Jul 2025

Crisis Cafes

NHS South West - Acutes awarded “Crisis Cafes” to Mental Health Matters on 1 Jul 2025.

Public administration & defence servicesSouth West

Value Not published
WinnerMental Health Matters SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
NHS South West - Acutes · Regional or local authority
Value
Not published
Procedure
Restricted procedure
Sector
Public administration & defence services · Provision of services to the community (CPV 75200000)
Timeline
  1. Contract date1 Jul 2025
  2. Published9 Jul 2025Published 8 days after the contract date

Description

Devon Partnership NHS Trust is seeking to subcontract the provision of Crisis Cafes within Devon including Torbay and Plymouth. These will be open to people from Devon who perceive themselves to be in mental health crisis or are at risk of this. The Crisis Cafés model will offer a welcoming, safe (psychologically and physically), friendly, compassionate and non-stigmatising environment that people can access particularly outside of traditional working hours i.e. 9am – 5pm. The provision will support people when they are approaching or experiencing emotional distress or a mental health crisis as defined by the person presenting. The provision will be an integral part of the local community and aligned community based mental health offer. Individuals will be supported to discuss the nature of the crisis they are experiencing and reduce the crisis or distress being experienced through a range of support including signposting, advice, access to appropriate resources and working with exist…

About the supplier

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