Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Maritime and Coastguard Agency · Maritime Safety and Standards. HM Coastguard.
- Supplier
- Professional Data Management Services Limited SME
- Value
- £180,000
- Procedure
- Open procedure
- Sector
- Repair & maintenance · System maintenance services (CPV 50324100)
- Region
- South East
- Official notice
- 039699-2025 on Find a Tender
- Timeline
-
- Contract date16 Jun 2025
- Published14 Jul 2025Published 28 days after the contract date
Description
The MCA undertook an open tender procedure under PCR 2015 for the following requirement: A fully Managed Service for Approved Doctors Information System for Maritime and Coastguard Agency staff to provide support for, but not limited to: • Day-to-Day application operational support in running the client application. o Incident Management o Problem Management o Change Management o Service Requests. o Maintenance • Support in debugging and diagnostics relating to third party integrations. • Minor updates to support third party or system API changes where required • Bug fixing application functionality. • Application of applicable security patches • All proactive maintenance required to keep the application healthy and available. • Meet agreed target resolution times. • Cloud health & monitoring to ensure the backups are working and are viable. • Security vulnerability patching, as per vendor guidance. • System upgrades / updates will be aligned to feature delivery. • Major Components wi…
About the supplier
Professional Data Management Services Limited: every public contract they have won.