Contract award · 11 Jun 2025

DPH: Health and Care Experience Survey 2025-26

Scottish Government awarded “DPH: Health and Care Experience Survey 2025-26” to Quality Health Limited for £615k on 11 Jun 2025.

Business servicesScotland

Value £615k
WinnerQuality Health Limited SME

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Scottish Government · Ministry or any other national or federal authority, including their regional or local subdivisions
Value
£615,000
Procedure
Open procedure
Sector
Business services · Market and economic research; polling and statistics (CPV 79300000)
Region
Scotland
Timeline
  1. Contract date11 Jun 2025
  2. Published15 Jul 2025Published 34 days after the contract date

Description

The Scottish Government has a requirement to place a contract with an external service provider for the provision of the Health & Care Experience Survey 2025. Making healthcare more person centred lies at the heart of the NHS Scotland Quality Strategy ambitions. The Scottish Care Experience Survey Programme has been designed to support this ambition by giving people the opportunity to comment systematically on their experience of healthcare and its impact on their quality of life. The programme comprises a suite of surveys, including inpatient, health and care, maternity and cancer care. The Survey is a biennial postal survey which first ran in 2009. The Survey, which originally focused on primary care services, was expanded in 2013 to accommodate questions on social care and carers, reflecting the move towards health and social care integration in Scotland and further refined in 2017 to reflect new policy priorities. The 2025 survey content will be reviewed prior to the commencement …

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