Contract award · 10 Jul 2025

Self-Funder Support Service

NHS Sussex Integrated Care Board (ICB) awarded “Self-Funder Support Service” to Pulse Healthcare Limited t/a Xyla for £890k.

No competitionHealth & social careSouth East

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
NHS Sussex Integrated Care Board (ICB) · Body governed by public law
Value
£889,628
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Health services (CPV 85100000)
Timeline
  1. Contract date10 Jul 2025
  2. Published23 Jul 2025Published 13 days after the contract date

Description

NOTIFICATION OF INTENTION TO AWARD: The service supports patients who have been determined as not eligible for adult social care due to being over the funding threshold in the next steps to discharge from acute and community hospitals. This includes care home placement or packages of care to return home. Following a successful two-year contract in West Sussex and a pilot of the service in East Sussex, the service is well established in Sussex contributing supporting self-funders and supporting discharges from hospitals. Aims and objectives The objectives of the service are to: • support self-funders and their family/carers in the process of discharging from an acute and/or community hospital. • contribute to overall patient flow releasing hospital beds for those that need them • provide a speed of service from referral to placement of no more than 6 days (current average speed of service per month). • provide a supportive, positive experience for patients and their family/carers. Cont…

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