Contract award · 21 Jul 2025

Public Enquiries Call Handling Service

Ofqual awarded “Public Enquiries Call Handling Service” to Foundever Operating Corporation Limited for £73,272. Awarded without open competition.

No competitionBusiness servicesWest Midlands

BuyerOfqual
Value £73,272

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Ofqual · Body governed by public law
Value
£73,272
Procedure
Award procedure without prior publication of a call for competition
Sector
Business services · Call centre (CPV 79512000)
Timeline
  1. Contract date21 Jul 2025
  2. Published15 May 2026Published 298 days after the contract date

Description

To help with the overflow of calls from public to Ofqual.

About the supplier

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