Contract award · 29 Jul 2025

Look Ahead Care & Support - IT Managed Service Provider

Look Ahead Care and Support awarded “Look Ahead Care & Support - IT Managed Service Provider” to Smartdesc Limited for £3.16m on 29 Jul 2025.

IT servicesLondon

Value £3.16m
WinnerSmartdesc Limited SME

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Look Ahead Care and Support · Body governed by public law
Supplier
Smartdesc Limited SME
Value
£3,157,590
Procedure
Open procedure
Sector
IT services · Information technology services (CPV 72222300)
Region
London
Timeline
  1. Contract date29 Jul 2025
  2. Published6 Aug 2025Published 8 days after the contract date

Description

The purpose of this tender is to identify a suitable supplier to deliver an IT Managed Service Provider solution to include a number of services under the following headings: -24/7 Managed Service Desk -Server hosting -Backup as a Service (BaaS) -Security services -Procurement, billing and builds -Reporting and Service Reviews -Technical and innovation guidance, advice and support in conjunction with the Look Ahead IT strategic plan It is the intention that this service will be awarded under one contract to one supplier. To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.

About the supplier

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