Contract award · 26 May 2026

Mobile and Fixed Line Telephony Services

Caerphilly County Borough Council awarded “Mobile and Fixed Line Telephony Services” to Virgin Media o2 for £950k. Awarded without open competition.

No competitionTelecoms equipmentWales

Value £950k
WinnerVirgin Media o2

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Caerphilly County Borough Council · Regional or local authority
Value
£949,572.15
Procedure
Award procedure without prior publication of a call for competition
Sector
Telecoms equipment · Mobile telephones (CPV 32250000)
Region
Wales
Timeline
  1. Contract date26 May 2026
  2. Published29 May 2026Published 3 days after the contract date

Description

The Council has awarded a contract for the provision of mobile and fixed telephony services via a direct call-off from the Crown Commercial Service (CCS) Network Services framework. The services support critical corporate and frontline operations, including high-volume inbound contact, out-of-hours provision, and mobile connectivity for approximately 3,500 staff. The award ensures continuity of service, delivers value for money, and aligns mobile and fixed telephony under a single supplier group, reducing operational risk and improving service efficiency.

About the supplier

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