Contract award · 29 Apr 2026

Social Media Monitoring and Listening Tool

West Yorkshire Combined Authority awarded “Social Media Monitoring and Listening Tool” to Runtime Collective Ltd for £100k on 29 Apr 2026.

Software & information systemsYorkshire and the Humber

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
West Yorkshire Combined Authority · Regional or local authority
Value
£100,000
Procedure
Restricted procedure
Sector
Software & information systems · Sales or marketing software package (CPV 48481000)
Timeline
  1. Contract date29 Apr 2026
  2. Published12 Jun 2026Published 44 days after the contract date

Description

This tool will help us understand what people are saying about our services, programmes, partners, and the Mayor across social media and the wider online world. The tool should collect, analyse, and summarise large amounts of publicly available online information - from social media, news sites, blogs, forums, and other online spaces. It is for insights only. It does not need to post or manage social media accounts. The tool will support better communication, help us spot issues early, inform service planning, and provide evidence for reporting and evaluation.

About the supplier

Other awards in the same procurement

Call-offs and awards published under the same process (for example a framework or dynamic purchasing system).

More from West Yorkshire Combined Authority

All contracts

More won by Runtime Collective Ltd

All contracts

Recent software & information systems contracts

Sector overview