Contract award · 7 Feb 2025

Prepaid Card Services

London Borough Of Islington awarded “Prepaid Card Services” to Prepaid Financial Services for £450k on 7 Feb 2025. Awarded without open competition.

No competitionFinancial & insurance servicesLondon

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
London Borough Of Islington · Regional or local authority
Value
£450,000
Procedure
Award procedure without prior publication of a call for competition
Sector
Financial & insurance services · Financial transaction processing and clearing-house services (CPV 66172000)
Region
London
Timeline
  1. Contract date7 Feb 2025
  2. Published7 Oct 2025Published 242 days after the contract date

Description

The procurement covers the provision of long-term prepaid card services to support multiple council operations including Adult Social Care, Children's Services, NRPF, Client Finance, and Education. The council currently manages approximately 2,000 prepaid cards across eight payment platforms. The service enables fast electronic fund transfers, reduces manual payment processes, and allows real-time expenditure monitoring. It supports a largely cashless operation and protects vulnerable clients from financial abuse. The contract includes a fixed monthly fee based on card volume (currently in the 1,001-3,000 bracket), plus additional charges for setup, replacement cards, reporting, and platform-specific changes. The successful provider, Prepaid Financial Services (PFS), was selected via direct award under the NEPO framework due to their ability to meet all requirements, including robust reporting, joint account functionality, and continuity of service.

About the supplier

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