Contract award · 26 Jul 2025

STEAM cafés / wellbeing hubs and crisis sanctuary 'safe havens'

NHS Suffolk and North East Essex Integrated Care Board awarded “STEAM cafés / wellbeing hubs and crisis…” to Access Community Trust for £382k.

No competitionHealth & social careEast of England

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
NHS Suffolk and North East Essex Integrated Care Board · Body governed by public law
Value
£382,031
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Health services (CPV 85100000)
Timeline
  1. Contract date26 Jul 2025
  2. Published7 Oct 2025Published 73 days after the contract date

Description

• The aim of this crisis alternative service is to establish a Daytime Wellbeing Hub and Evening Safe Haven model that sits at the heart of the community and operates a safe and friendly environment. The Safe Haven will work closely with 111, Police, Ambulance and A&E to support people, where the hub is a more appropriate venue. The objectives of this crisis alternative service is to: • Offer day-time support for a range of mental health problems and for episodes of mental distress, to be based in a static facility, providing advice and information. • Offer an evening support for people who are in crisis (self-defined) and an alternative to admission to statutory services. • Use a social navigation and enabling approach, to empower people to stay well in their community and at home, rather than employing a more traditional 'problem-solving' approach. • Offer sanctuary for people experiencing mental ill-health and mental distress. It will include a calm and safe space, providing practi…

About the supplier

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