Contract award · 8 Oct 2025

IAG/Contact Centre/Customer Service apprenticeships

Driver and Vehicle Standards Agency awarded “IAG/Contact Centre/Customer Service…” to Gower College for £286k. Awarded without open competition.

No competitionEducation & trainingSouth West

Value £286k
WinnerGower College SME

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Driver and Vehicle Standards Agency · Body governed by public law
Supplier
Gower College SME
Value
£285,530
Procedure
Award procedure without prior publication of a call for competition
Sector
Education & training · Education and training services (CPV 80000000)
Timeline
  1. Contract date8 Oct 2025
  2. Published22 Oct 2025Published 14 days after the contract date

Description

It supports the needs and development of contact centre and deployment colleagues in Swansea.

About the supplier

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