Contract award · 28 Oct 2025

Soft Facilities Management Services Provider

Natural History Museum awarded “Soft Facilities Management Services Provider” to Total Support Services Ltd for £14.2m on 28 Oct 2025.

Business servicesLondon

Value £14.2m

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Natural History Museum · Body governed by public law
Value
£14,180,000
Procedure
Restricted procedure
Sector
Business services · Facilities management services (CPV 79993100)
Region
London
Timeline
  1. Contract date28 Oct 2025
  2. Published3 Nov 2025Published 6 days after the contract date

Description

The Natural History Museum wishes to appoint an experienced company to provide comprehensive soft services maintenance and project works for the Cleaning, Grounds Maintenance, Waste Management, Logistical Support and Pest Control, incorporating the public health and physical visitor spaces contained within the Natural History Museum estate

About the supplier

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