Contract award · 1 Jul 2026

Managed IT & Telephony services, including support and maintenance

Atrium Homes awarded “Managed IT & Telephony services, including support and maintenance” to Bridgeall for £144k on 1 Jul 2026.

IT servicesScotland

BuyerAtrium Homes
Value £144k
WinnerBridgeall SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Atrium Homes · Body governed by public law
Supplier
Bridgeall SME
Value
£143,670
Procedure
Restricted procedure
Sector
IT services · Information technology services (CPV 72222300)
Region
Scotland
Timeline
  1. Contract date1 Jul 2026
  2. Published31 Jul 2026Published 30 days after the contract date

Description

*** CONTRACT AWARD *** Atrium Homes intends to appoint a suitably qualified Managed Service Provider (MSP) to deliver end‑to‑end managed IT services. The appointed MSP will (a) assume and continue all current managed services across end‑user, server, network, security, voice and connectivity; (b) lead the adoption of Microsoft 365 and modern endpoint management; (c) migrate remaining on‑premises services to cloud services (Microsoft 365/Azure/SaaS) including structured decommissioning; and (d) provide a proactive strategic service encompassing cyber security alignment, compliance readiness (including Cyber Essentials/Plus), service governance, and continuous improvement. Current estate/services to be continued: Direct End User support & operations: Business‑hours service desk (08:00–18:00 Mon–Fri incl. Bank Holidays), SLA‑backed, unlimited remote/on‑site escalation, ticketing, device/OS support, network monitoring and reporting, server/desktop patching and upgrades (including Azure wo…

About the supplier

  • Bridgeall: every public contract they have won.

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