Contract award · 20 Jul 2026

Work Force Management Solution

NHS Business Services Authority awarded “Work Force Management Solution” to Verint Systems UK Limited for £2.96m. Awarded without open competition.

No competitionSoftware & information systemsNorth East

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
NHS Business Services Authority · Body governed by public law
Value
£2,958,346.52
Procedure
Award procedure without prior publication of a call for competition
Sector
Software & information systems · IT software package (CPV 48517000)
Timeline
  1. Contract date20 Jul 2026
  2. Published11 Aug 2026Published 22 days after the contract date

Description

To procure a suitable workforce management solution that is capable of ensuring business continuity, improving our current processes, drive efficiencies and improved performance providing new data insights and continue to support the NHSBSA services reliant on the system to manage and deliver best in class outputs to customers.

About the supplier

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