Contract award · 29 May 2026

Retail Systems Procurement

ScotRail Trains Limited awarded “Retail Systems Procurement” to SilverRail Technologies for £83.8m on 29 May 2026.

IT servicesScotland

Value £83.8m

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£83,763,400
Procedure
Negotiated procedure with prior call for competition
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Region
Scotland
Timeline
  1. Contract date29 May 2026
  2. Published14 Aug 2026Published 77 days after the contract date

Description

ScotRail have awarded a contract for a Retail Systems partner to provide a Website, App and Ticket Vending Machines powered by a single centralised Ticket Issuing System as well as a new Ticket Issuing System for On-train Mobile Ticket Sales and Ticket Office Ticket Sales. The contract includes the implementation and on-going support of the website and app, the manufacture and roll-out of new Ticket Vending Machines and the on-going support and maintenance, and the roll-out of new on-train ticket issuing equipment & ticket office equipment and the on-going support and maintenance.

About the supplier

More from ScotRail Trains Limited

All contracts

Recent IT services contracts

Sector overview