Contract award · 1 Jul 2026

Provision of Claims Handling and Related Services

DFT Operator Limited awarded “Provision of Claims Handling and Related Services” to Gallagher Bassett International Ltd for £1.28m.

No competitionFinancial & insurance servicesNorth East

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
DFT Operator Limited · Body governed by public law
Value
£1,280,000
Procedure
Award procedure without prior publication of a call for competition
Sector
Financial & insurance services · Financial and insurance services (CPV 66000000)
Timeline
  1. Contract date1 Jul 2026
  2. Published17 Aug 2026Published 47 days after the contract date

Description

This contract was awarded following a further competition under CCS Framework RM6323 Insurance & Related Services 4, Lot 2: Claims Handling and Related Services. DFTO issued an expression of interest to all framework suppliers, setting out the scope of the requirement, and subsequently invited all suppliers on the framework to participate in the tender process.

About the supplier

More from DFT Operator Limited

All contracts

Recent financial & insurance services contracts

Sector overview