Contract award · 18 Dec 2025

Adult Social Care Case Management System – Paris Extension (Civica Care Records)

Isle of Wight Council awarded “Adult Social Care Case Management System – Paris…” to Civica UK Limited for £355k. Awarded without open competition.

No competitionIT servicesSouth East

Value £355k

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Isle of Wight Council · Regional or local authority
Value
£354,780
Procedure
Award procedure without prior publication of a call for competition
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Timeline
  1. Contract date18 Dec 2025
  2. Published31 Dec 2025Published 13 days after the contract date

Description

The IW NHS Trust chose to change their shared Civica Paris solution to a new product which left IWC with no alternative to go direct to the supplier as IWC was not given the option to continue the contractual arrangements of a shared solution. The public contract concerns the supply of goods, services, or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services, or works in circumstances where— (a) A change in supplier would result in the contracting authority receiving goods, services, or works that are different from, or incompatible with, the existing goods, services, or works. Specifically, moving to another provider would incur huge additional costs and require significant resources and time which we do not have and the overriding requirement is to provide an appropriate case management system. (b) The difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. …

About the supplier

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