Contract award · 25 Sep 2026

NEL Interpreting and Translation Service

NHS North East London Integrated Care Board awarded “NEL Interpreting and Translation Service” to Word360 Limited for £2.56m on 25 Sep 2026.

Health & social careLondon

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
NHS North East London Integrated Care Board · Body governed by public law
Supplier
Word360 Limited SME
Value
£2,555,416.99
Procedure
Open procedure
Sector
Health & social care · Health and social work services (CPV 85000000)
Region
London
Timeline
  1. Contract date25 Sep 2026
  2. Published25 Sep 2026Published the same day

Description

NHS North East London (NEL) Integrated Care Board (ICB) are commissioning Interpretation and Translations services for general practice including face to face, telephone, video and British Sign Language (BSL) covering Barking and Dagenham, Havering, Newham, Redbridge and Waltham Forest. The Procurement is being managed by NHS London Commercial Hub (NHS LCH) hosted by NHS North East London, on behalf of NEL ICB, in connection with a Mini Competition under SBS Framework, Interpreting and Translation Services, Reference: SBS/10519, Lot 6, One Stop Shop. This contract will go live on 1st December 2026. The initial contract will be for 36 months with an option to extend by 12 months at the discretion of NEL ICB.

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