Contract award · 28 Sep 2026

Provision of HealthRoster Optima UK bundle

North Cumbria Integrated Care NHS Foundation Trust awarded “Provision of HealthRoster Optima UK bundle” to Softcat PLC for £952k.

No competitionSoftware & information systemsNorth West

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
North Cumbria Integrated Care NHS Foundation Trust · Body governed by public law
Supplier
Softcat PLC
Value
£951,526
Procedure
Award procedure without prior publication of a call for competition
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date28 Sep 2026
  2. Published5 Oct 2026Published 7 days after the contract date

Description

The procurement relates to the provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay. <br/><br/>The scope of services includes :<br/>- Rostering for all agenda for change staff<br/>- Links to Northumbria who provide our payroll services<br/>- Links to ESR (through new ESR Go interface)<br/>- Links to BankStaff for management of temporary staff<br/>- Provides safer staffing function through SafeCare<br/>- Links to eCommunity software which provides community nursing schedules<br/>- Provides data for internal People & Culture Dashboards<br/><br/>The Contracting Authority has awarded the contract by way of a direct award under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 – Complete IT).<br/><br/>This procurement approach supports compliance with the Public Contracts Regulations 2015, the terms of the framework agreement, and the Trust’s governance requirements. The direct awa…

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