Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Wandle Housing Association Limited · Housing Association
- Supplier
- Morgan Sindall Property Services
- Value
- £300,000
- Procedure
- Call-off from a framework agreement
- Sector
- Business services · Telephone-answering services (CPV 79510000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date22 Jan 2026
- Published17 Mar 2026Published 54 days after the contract date
Description
Wandle Housing Association has completed a direct award via the Pagabo Total Facilities Management Framework, Lot 3- Facilities Management Services up to £1m annual Call Off Contract Value. The contract is for the provision of an Out of Hours (OOH) call handling service to ensure residents receive timely and effective support for emergency housing repairs outside of standard working hours. Additional information: Wandle Housing Association has completed a direct award via the Pagabo Total Facilities Management Framework, Lot 3- Facilities Management Services up to £1m annual Call Off Contract Value. This contract is for 12 months with four consecutive 12 months extension options available. This makes the total maximum term of 60 months with no further option to extend.
About the supplier
Morgan Sindall Property Services: every public contract they have won, plus their Companies House record (company 04415196).