Contract award · 21 Feb 2025

Pager rental and Support Services

RUH - Corporate Division awarded “Pager rental and Support Services” to Multitone Electronics P L C for £179k on 21 Feb 2025.

Telecoms equipmentSouth West

Value £179k

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£179,166
Procedure
Call-off from a framework agreement
Sector
Telecoms equipment · Radio pagers (CPV 32344220)
Timeline
  1. Contract date21 Feb 2025
  2. Published21 Feb 2025Published the same day

Description

Royal United Hospitals NHS Foundation Trust (RUH) has always depended on pagers as a key communication tool for clinical staff. These wireless devices provide timely, reliable, and secure messaging in critical situations, enabling quick receipt of alerts, emergency messages, and patient updates. Pagers help staff respond quickly in urgent situations, especially in areas with poor mobile signal, by prioritising urgent messages. They improve response times, streamline workflows, ensure clear communication, and ultimately support better patient care and management of critical situations. Additional information: The initial contract involved leasing cloud-based servers to process the pagers, along with audio distribution units and other peripheral equipment. Although it was recommended to install onsite servers as well, this was not implemented, leading to complete reliance on the internet-based solution. Pagers are essential for crash teams in the emergency departments and must operate e…

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