Contract award · 15 Dec 2025

Digital Dictation, Speech Recognition & Outsourced Transcription Services 2

N H S Shared Business Services awarded a contract to Accuro Transcriptions Solutions, Aprobrium LTD T/A Lexacom, BigHand Limited for £150m.

IT servicesEast of England

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Value
£150,000,000
Procedure
Open procedure (above threshold)
Sector
IT services · Voice recognition software development services (CPV 72212314)
Timeline
  1. Contract date15 Dec 2025
  2. Published12 Jan 2026Published 28 days after the contract date

Description

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework/Dynamic Purchasing System (DPS). NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Digital Dictation, Speech Recognition & Outsourced Transcription and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/ The framework includes Lot 1a - Digital Dictation (Fixed) Lot 1b - Digital Dictation (SaaS) Lot 2a - Speech Recognition (Fixed) Lot 2b - Speech Recognition (SaaS) Lot 3 - Outsourced Transcription Lot 4 - C…

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