Contract award · 20 Apr 2026

Service Design and Delivery Partner - Commission Futures Programme

The Charity Commission For England And Wales awarded “Service Design and Delivery Partner - Commission…” to Empyrean Digital Limited for £4.19m.

IT servicesNorth West

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£4,188,000
Procedure
Call-off from a framework agreement
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Timeline
  1. Contract date20 Apr 2026
  2. Published24 Apr 2026Published 4 days after the contract date

Description

The Service Design and Delivery Supplier will lead on the requirements (Business Analysis, User Research), scoping (Product Management, Service Design), delivery (Project and Programme management), and architecture of the three-year Transformation Programme. For year 1 this includes the completion of discovery alpha phases. Later years will take these discovery and alpha phases through into alpha and beta and into live. The Supplier will work with other suppliers and collaborate with CCEW in the management of those suppliers to deliver end-to-end transformation for CCEW. The contract includes an optional 12 month extension.

About the supplier

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