Who Won It

Contract award · 28 Feb 2025

HMLR701029 - Membership for the Institute of Customer Service

HM Land Registry awarded “Membership for the Institute of Customer Service” to Institute of Customer Service for £57,000. Awarded without open competition.

No competitionCommunity & personal servicesLondon

BuyerHM Land Registry
Value £57,000
WinnerInstitute of Customer Service

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Buyer
HM Land Registry
Supplier
Institute of Customer Service
Value
£57,000
Procedure
Single tender action (below threshold)
Sector
Community & personal services · Membership organisation services (CPV 98100000)
Region
London
Official notice
View on Contracts Finder
Timeline
  1. Contract date28 Feb 2025
  2. Published28 Mar 2025Published 28 days after the contract date

Description

Membership for the Institute of Customer Service. This is for multi-site, national or international businesses, focusing on long-term customer service strategies

About the supplier

Other awards in the same procurement

Call-offs and awards published under the same process (for example a framework or dynamic purchasing system).

Date Contract Supplier Value
28 Feb 2025
Institute of Customer Service £57,000

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