Contract award · 3 Aug 2026

PATH DELIVERY PHASE 2

H M Revenue & Customs awarded “Path Delivery Phase 2” to PA Consulting Services Ltd for £2.5m on 3 Aug 2026.

Business servicesWest Midlands

Value £2.5m

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£2,500,000
Procedure
Call-off from a framework agreement
Sector
Business services · General management consultancy services (CPV 79411000)
Timeline
  1. Contract date3 Aug 2026
  2. Published22 Sep 2026Published 50 days after the contract date

Description

HM Revenue & Customs (HMRC) sought to appoint a Delivery Partner to support Phase 2 of the PATH (Pathways to Acceleration, Transformation and Human-centred delivery) programme within CDIO. PATH is HMRC's approach to accelerating the design, development and delivery of modern digital tax and customs services through improved ways of working, stronger governance, enhanced capability, and innovative delivery practices. The requirement focused on embedding and maturing PATH as a sustainable operating model across HMRC by strengthening culture, delivery processes, governance arrangements, decision-making frameworks, communications, onboarding approaches, reporting structures and AI-enabled tooling. The successful supplier was required to work collaboratively with HMRC leadership and delivery teams to establish enduring capability, improve organisational effectiveness and support the transition of innovation activities into business as usual operations. The services included management cons…

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