Contract award · 1 Mar 2026

Microsoft Dynamics 365 Contact Centre Telephony Programme

Suffolk County Council awarded “Microsoft Dynamics 365 Contact Centre Telephony Programme” to TTEC Consulting (UK) Limited for £65,000 on 1 Mar 2026.

IT servicesEast of England

Value £65,000

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Suffolk County Council · Regional or local authority
Value
£65,000
Procedure
Call-off from a framework agreement
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Timeline
  1. Contract date1 Mar 2026
  2. Published16 Mar 2026Published 15 days after the contract date

Description

Previously awarded. Published here for transparency purposes. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the implementation of Microsoft Dynamics 365 Contact Centre and Customer Service Telephony Programme

About the supplier

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