Contract award · 14 Mar 2025

Stakeholder Research

Ofgem awarded “Stakeholder Research” to Think Insight and Strategy (BritainThinks) Limited for £680k on 14 Mar 2025.

Research & developmentLondon

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Ofgem · Body governed by public law
Value
£680,000
Procedure
Open procedure
Sector
Research & development · Research services (CPV 73110000)
Region
London
Timeline
  1. Contract date14 Mar 2025
  2. Published9 May 2025Published 56 days after the contract date

Description

This contract is for a supplier to conduct of surveys to understand stakeholder perceptions of Ofgem and the duties that it carries out such as the energy transition. Ofgem requires the support of stakeholders to deliver its objectives and as part of this, the organisation needs to understand how stakeholders perceive Ofgem and the work it does. The energy market is becoming increasingly dynamic and continues to evolve, set against a backdrop of political change. Ofgem must respond at pace to these challenges. It will require more bespoke and regular insight as to how its stakeholders perceive it and the organisation's response towards the energy transition. Conducting primary research with Ofgem's stakeholders is a keyway that Ofgem obtains this insight. The research must explore and track stakeholder sentiment against key areas including Ofgem's strategic priorities, and strategic engagement objectives. Ofgem has undertaken stakeholder research every two years since 2016. This has p…

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